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DG Group Unifies QR Code Payments for Facility Fees, Boosting Efficiency and Customer Experience

Smartphone showing QR code payment for facility fees.

DG Financial Technology (DGFT), a subsidiary of Digital Garage, Inc., is set to implement its "Cloud Pay Neo" unified QR code payment solution at AEON Fantasy’s new large-scale amusement facility, Crane Yokocho Kiwami Konan Funabashi Hanawa Inter Store, opening in mid-February 2026. This initiative aims to streamline facility fee payments, reduce operational burdens, and enhance the customer experience through advanced digital transformation.

Key Takeaways

  • DGFT’s "Cloud Pay Neo" will enable low-cost, fast cashless payments at AEON Fantasy’s new amusement facility.
  • The solution eliminates the need for dedicated payment terminals, simplifying operations.
  • It supports the handling of store-specific house money and coin exchanges, improving operational efficiency.
  • DGFT plans to expand this service to other AEON Fantasy locations, tailoring solutions for the amusement industry.

Enhancing Amusement Facility Operations

The introduction of "Cloud Pay Neo" at the Crane Yokocho Kiwami Konan Funabashi Hanawa Inter Store is designed to significantly improve operational efficiency for AEON Fantasy. By providing a cashless payment service that does not require dedicated payment terminals, DGFT facilitates seamless transactions. This move is expected to reduce the manual labour involved in tasks such as exchanging coins for 100-yen coins and managing store-specific prepaid cards, thereby freeing up staff to focus on customer service.

About Cloud Pay Services

"Cloud Pay" is recognised as one of Japan’s largest QR code payment platforms. It offers a bundled payment service allowing merchants to accept multiple payment brands through a single contract with DGFT. The "Cloud Pay Neo" variant specifically enables customers to pay by simply scanning a QR code displayed at the store. Beyond credit cards and various QR code payment methods, the service also accommodates the centralised management of cash transactions. This integrated approach allows for the visualisation of usage trends and leverages data insights for business improvement. Payments are completed via smartphones, connecting online and offline channels without the need for new hardware.

Expanding Cashless Payment Solutions

This collaboration builds on DGFT’s previous work in promoting cashless payments. In 2021, the DG Group introduced its "Cloud Pay" solution for handling fee and usage charge payments at various counters and facilities in Fukuoka City, including the Fukuoka Zoo & Botanical Garden and municipal gymnasiums. This earlier implementation allowed visitors to use five types of QR code payments, demonstrating the platform’s versatility and its role in supporting local government digital transformation efforts.

Future Outlook

DGFT intends to broaden the deployment of its "Cloud Pay Neo" service to additional AEON Fantasy locations. By fostering stronger alliances and enhancing its service functionalities, DGFT aims to deliver optimal cashless solutions tailored to the specific operational models and business needs within the amusement sector. The company’s overarching goal is to support a wide range of businesses, from SMEs to large enterprises, in achieving greater operational efficiency and sales growth, while contributing to the development of a secure and convenient cashless society.

Sources

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